Contact us
We are here for you!
Whether you need technical support, have questions about our products, or are interested in a business collaboration – our team is happy to assist you.
Contact us through the following channels, and we will get back to you as soon as possible – usually within 24 hours.
Please note:
If you placed your order through one of our distribution partners or another retailer, please contact that retailer directly for support inquiries. Our customer service can only handle inquiries about orders placed directly through marstek.de.
Customer Service
You can easily reach us via:
Email: support@marstek.de
Live chat: Click here to start the chat
Our customer service team is happy to handle all inquiries – whether it's technical support, product advice, order information, complaints, or general questions.
Business collaborations (B2B)
For wholesale inquiries, distribution partnerships, or marketing collaborations, please contact our sales team directly:
Email: sales@marstek.de
We look forward to your contact and possible collaboration!
Office hours
We are available for you from Monday to Friday, 9:00 AM to 5:00 PM (CET).
During this time, we offer you a fast and competent service.
Thank you for your trust in Marstek!
We look forward to hearing from you and finding suitable solutions together.